Privacy Policy

Effective date: 01/14/2026
At Care Innovations Senior Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, how we protect it, and your choices regarding your information.

Information We Collect

We collect information you provide directly to us. This includes your name, email address, phone number, mailing address, and any other information you choose to share when you contact us, request services, sign up for updates, or otherwise interact with us.
We also collect information automatically when you visit our website. This may include your IP address, browser type, operating system, device information, pages viewed, time spent on pages, and other usage information. We use cookies and similar technologies to gather this information.

We use the information we collect to:

  • Provide, operate, and maintain our website and services.
  • Respond to your questions, requests, or inquiries.
  • Communicate with you, including sending updates or promotional materials if you opt in.
  • Improve our website, services, and user experience.
  • Monitor and analyze usage and trends to enhance performance and functionality.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with service providers who help us operate the website, conduct our business, or provide services to you. These service providers are authorized to use your information only as necessary to perform their functions.
We may also disclose your information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to personalize your experience, analyze website usage, and improve our services. You can manage your cookie preferences through your browser settings. Disabling cookies may affect how our site functions.

Your Choices

You can choose not to provide certain information, though that may limit your ability to access specific services. You may also opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

Data Security

We use reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

Links to Other Websites

Our website may contain links to other sites that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you can contact us at:

Crisis management

A Care Manager is available 24 hours per day to manage any crisis that could arise. Working together with families, we stand ready to help at all times.

Advocacy

Our skilled personnel will advocate for our clients at doctor’s appointments, hospitals and with other medical and care professionals. We act as liaisons for families that may live at a distance and keep them informed of their loved ones health status and changing needs.

Resources

Over the years we have developed a well vetted referral network of resources to assist our clients with any needs they may have. In addition to home care and care communities referrals we also can refer elder law attorneys, home maintenance professionals, estate planners, allied health professionals such as physical therapists, occupational therapists, geriatric mental health specialists, geriatric physicians and much more.

Plan of care

Once the assessment is complete a Plan of care will be developed in collaboration with the family, client, and Care Manager. The care plan will map out both short and long term plans of action. The care plan is multifaceted and tailor made for each of our clients.

Assessment

The crucial piece of the senior care puzzle is a comprehensive assessment. The assessment will be conducted by a Certified Care Manager. This involves a holistic review of our clients including medical history, current medications, physical and mental health status, living environment, support network, and safety. This assessment allows us to identify areas that require assistance and support to maintain their independence and improve quality of life.

Home Care Services

Our experienced professional caregivers redefine what in-home care means by helping our clients enjoy life to the fullest. We are able to balance lifestyle and care needs including:

  • Personal care including bathing, dressing, toileting, mobility and ambulation
  • Companionship and socialization
  • Meal preparation
  • Light housekeeping and laundry
  • Appointments and errands
  • Medication management and oversight
  • Transportation

Care Management

A Certified Care Manager can expertly guide you through the challenges that arise as a loved one ages. A care manager is able to not only create a personalized care plan, but also coordinate all aspects of care including:

  • Arranging for home care services
  • Relocation
  • Household management
  • Medication management
  • Advocacy
  • Family liaison
  • Resource referral

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